RETURN POLICY

Cancellation

We accept order cancellations before the product is shipped or produced. If the order is cancelled, you will get a full refund. We cannot cancel the order if the product has already shipped. 

Returns (if applicable)

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
No restocking fee is to be charged to the consumers for the return of a product.

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your PayPal,  within 10 business days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at cservice@globalcharmhub.com.

Please contact our Customer Service at cservice@globalcharmhub.com to get the return address, and don't return the item to the address listed on our website.